Return Policy

We know you'll love our great products as much as we do. But if you choose to return any non-sale item, for any reason, within 30 days of original delivery, we'll give a full refund less shipping & handling charges (credited to your credit card account) upon your return of the item in its original condition - no-questions-asked.

If the package show signs of damage when it arrives, don't accept delivery unless you can determined that the item inside is undamaged. There are no returns on sale items or on any item after 30 days from delivery. For this reason, it's important that you examine all items carefully upon delivery.

To Return an Item:

1. Call us at 1-866-954-2665 or email us at info@cooltechcentral.com for specific instruction on where and how to send it.
2. Send the item as instructed, specifying your request for either a refund or a replacement.
3. If you are requesting a replacement, we will immediately send you an identical, undamaged item.
4. If you are requesting a refund, we will credit your credit card account (after we've confirmed that the returned item is in unused or as-new salable condition) in the full amount of your purchase price, less shipping and handling charges. All 30 days for the refund amount to be posted to your account.